Whether you are thinking about letting your property in Reading or you already own a substantial portfolio, we are certain that our letting agent in Reading services can maximise your property’s potential while taking away the stress and strain of property management in Reading. With a focus on fantastic customer service, our experienced local letting agents will provide you with an up-to-date rental valuation, offer guidance throughout the lettings process and discuss the benefits of being one of our Landlords, including our online landlord account which enables 24/7 access to your documents and updates. As members of regulatory industry bodies including the Property Ombudsman, DPS, and SAFE we maintain the highest professional standards when dealing with all of our clients.
Great Value Fees
By removing High St costs, we are able to offer unrivalled value when choosing a letting agent in Reading. Our honest fee structure means we are clear from the start about any fee’s charged, with no hidden surprise’s. Just great value, honest, local letting agent fee’s.
First Class Service
We pride ourselves on providing outstanding customer service to all of our Landlords. We understand that Letting and Property Management is a long term relationship and we treat it as such. We promise we will always act with transparency, honesty and integrity.
Landlord Account Access
Our unique online account service is simple, secure and convenient, and allows our landlords to access their records and edit their essential information with a few simple clicks, 24/7. Landlords told us they wanted easier access to their rental accounts and to feel more in control of their documents. So we introduced a solution.
Can you afford to pay two mortgages? We understand the importance of financial security for our landlords which is why, for peace of mind, we offer all of managed Landlords a FREE rent and legal guarantee, whereby up to 12 months rental payments are covered in the event that you tenant is unable to meet their rental payments.
All of our viewings are accompanied. We are always on hand, just like you would expect. Because we are a local letting agent in Reading all of our staff have unrivalled local knowledge, including the points of interest around your property and any local transport links and amenities.
0% Contractor Commission
We were clear from the beginning we believe it is unethical to charge landlords a commission, every time a contractor is required to carry out work. Our Landlords only pay the contractors invoice, no extras. We like honesty and we don’t want you to think we are hiding anything from you.
Accurate Property Details
In today’s competitive letting’s market, we have only have a split second to catch the eye of prospective tenants. To make sure your property is presented at its very best we only use Professional photographs and supply accurate floorplans, descriptions and local area information for all of our properties.
The days of tenants trawling letting agent in Reading windows are over. Our combination of web and print marketing provides the showcase your property deserves including marketing on rightmove.co.uk and other portals, social media, local newspaper and print advertising as well as sending details directly to our registered tenants.
As part of our ongoing relationship with local and national relocation agents we regularly work with retained tenants to provide local housing options to meet the needs of their clients. These are often corporate companies who will house their employee as part of their contract or assignment.
One Point of Contact
Communication is key to effective Property Management in Reading. While under our management, you will never deal with a remote call centre or a different person every time you want to ask a question. Continuity of information is key - which is why you will have a dedicated point of contact who can deal with any of your questions or needs.
24/7 Maintenance Care
In the event of an Emergency, tenants are able to contact us 24/7 using, our out of hours emergency number. They will be connected to speak a local property manager who will advise on the necessary steps to make the property ‘safe’ or to instruct an emergency callout if required.
Inventories and Inspections
The best way to protect your property and prevent disputes between landlord and tenants is by ensuring a comprehensive, independent inventory is compiled before each new tenancy. As part of our managed service we will arrange for a third party professional clerk to compile a schedule of condition and contents and handle the check in and check out.
With over 20 years of experience our local management team will proactively manage your property ensuring compliance with statute regulations, efficient collection of rental payments and well organised maintenance management allowing us to obtain multiple works estimates. We only use local approved contractors so you can be sure your property is in safe hands.
As members of professional bodies including the Property Ombudsman, DPS and SAFE agent schemes we conform to their strict guidelines, so that our landlords and tenants can be assured that we operate with the highest standards and that your money is secure. We will Also ensure your property complies with any change in legislation.
The majority of our business is from repeat customers, word of mouth and personal recommendation. This is reflected within the many testimonials and thanks we receive from some of our very happy clients. We are always pleased to provide independent references from previous clients if you are ever unsure about the service you will receive before you instruct us.
Property letting and management in Reading is our speciality. This means that, whether you’re an investor or a new landlord, we understand that no one landlord is the same, with varying financial and lifestyle situations, your needs and concerns will change. For this reason offer various service options where we can be involved as much or as little as you'd like - either way, an outstanding service from your local letting agent in Reading is guaranteed. We are dedicated to delivering the service that best suits your needs - from our no hassle, Fully Managed service, to just finding you the perfect tenant with our Let Only service. The choice is up to you!